COSTS

  • Cost of delivery will be informed at the checkout (before payment).

DELIVERY TIME

  • We will ship goods same day, if order is placed before 12:00 (local time in Helsinki), unless MADBOY-AUDIO.COM informs you that we are temporarily out of stock. 
  • If goods are out of stock, we will inform the consumer immediately about delivering as soon as item is back in stock. 
  • All items will be sent by Finnish Postal Service (POSTI), unless customer specifies differently.
  • Delivery times to Europe are between 2-9 working days.

RETURNS

  • Customer has the right to return UNUSED Items within 14 days of receipt of goods. Items must be in original package, and condition received. 
  • Customer must contact MADBOY-AUDIO.COM by email (info@madboy-audio.com) before returning goods. MADBOY-AUDIO.COM will inform how to ship goods back.
  • All shipping cost will be charged.
  • Customer can not return discs.
  • Shipping address for returns is: 
    MadBoy Audio International Oy
    Aittatie 6
    96100 Rovaniemi
    Finland

WARRANTY

  • Our warranty is a full year on all of our products. 
  • When problems appears, MADBOY-AUDIO.COM must be contacted immediately by email (info@madboy-audio.com) by the customer. 
  • All returns must be approved by MADBOY-AUDIO.COM.
  • MADBOY-AUDIO.COM will direct customer how and where to return the goods for repair at no cost.

DAMAGES DURING SHIPPING

  • Although we pack our goods well, damages will sometimes occur during transportation. 
  • Please check all packages when picking them up. 
  • If package is damaged, and item / items are damaged, make damage report to delivery service right away .
  • Contact us (info@madboy-audio.com) with the damage report from your carrier and we will organize you a replacement or refer you to one of our service centers.

RECLAMATION

  • If goods received are either wrong products or damaged, MADBOY-AUDIO.COM must be contacted (info@madboy-audio.com) immediately by the customer All returns must be approved by  MADBOY-AUDIO.COM, which will direct c
  •  how to return the goods at no cost. 
  • Returning of items can be done only after Reclamation.

FORCE MAJOR

  • MADBOY-AUDIO.COM is not responsible for delayment of order in the case of force major (war, natural catastrophes, changes of import or export laws, decisions of authorities, political changes, disturbance of public transportations,) or other activity out of control of  MADBOY-AUDIO.COM

SOLVING DISAGREEMENTS

  • Any disagreements will be solved according to Finnish laws.